The SILVERLAKE System, from Jack Henry & Associates,
Inc., is a comprehensive, yet flexible, solution designed to meet
the information processing and management challenges facing the
finance industry today. The CIF-based structure of the system allows
you to evaluate and manage all aspects of a customer’s direct and
indirect relationships with your institution.
The system provides the capabilities to meet the needs of each
department within your institution, yet allows for the total
integration of all pertinent data to facilitate effective control
and informed decisions. The SILVERLAKE System gives you the
flexibility to dynamically define the attributes of any product
offering, as well as your methods of operation and system
utilization. The SILVERLAKE System also gives you the operations,
marketing, lending, and management tools that makes our data
processing solution work for you.
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Branch Operations - all functions of the SILVERLAKE System support branch reporting. Each
entity may have 999 branches.
Closed Account History - a closed account is
available for reactivation until you decide to purge
it from the system. Thus, customers re-opening
accounts do not have to order new checks or deposit
tickets.
Date Entry Error Reduction - all new account entry
programs have built in tests for reasonableness of
data, cross checks of dates and terms, etc. The most
common data entry errors (dates and rates) are
trapped by parameter entries that define minimum and
maximum allowable entries.
Documentation - every function of each application
is documented in easy-to-understand language, and is
available in hard copy, CD-ROM and as on-line help.
File Maintenance History - all non-monetary file
changes are recorded in a history file that is
available for on-line viewing. Specific data
includes the date and time of the change, the ID of
the person making the change, and the value of the
field before and after the change.
Master Rate File - all applications get rate
information from a single rate file that is easily
maintained by your authorized personnel. Whether a
rate change is to occur on a daily basis or at
specified period of time, rate information comes
from a single source.
Menu Driven - all functions are executed by use of
menu options. The menus are custom designed for your
environment and can be easily changed.
On-line Help - all parameter files, master rate
information, service charge descriptions,
transaction codes, and other similar information may
be viewed by use of the on-line help function. Each
error message issued by the system has explanatory
information available to help your employees. It is
designed to provide additional information or define
corrective procedures to be used to correct the
error condition.
On-line Inquiry - use of customer inquiry functions
enables your employees to view complete customer
relationships with absolute minimum effort. Online
information includes account data, transaction
history, rate changes, customer and account level
messages, collateral descriptions, holds, memo
posts, stop payments, average balances, file
maintenance changes performed on each account, and
group relationships - each performed with one
keyboard operation.
Report Distribution - in addition to regular
end-of-day reports, this subsystem allows for the
automatic production and distribution of selected
reports.
Special Messages - all customer applications provide
the opportunity for recording messages and
collateral descriptions at the CIF and account
levels.
Weekend Processing - reporting of accrued interest
when month-end occurs on a weekend, variable rate
loans whose rate review date occurs on Sunday, and
CDs which mature on Saturday are some problems which
have traditionally plagued data processing. The SILVERLAKE System handles them all. You will have
correct accrual and proper reporting to income and
expense for the general ledger. |
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