Reg E Tracking is a convenient online system for documenting electronic transaction inquiries made by your customers. By using this feature all customer incidents are assigned an independent case number. Each case then has as much room as necessary to store the customer inquiry, the resolution, the bank representative involved, and the dates and times of the initial call and resolution.

With Reg E Tracking System, which is available from any SILVERLAKE terminal, satisfying requirements for auditors and examiners could not be easier.